I watched the full video for 230 seconds three times and at the end of the video I don't get the reward and it says to me temporarily stopped, what is the problem?
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Hello,
We apologize for the inconvenience. This is a technical synchronization issue: the video ends 1 second earlier than our timer finishes counting.
Solution: When the video stops and says "temporarily stopped", please simply click the "Replay" (or "Play again") button on the video player.
Watch it for just 1-2 more seconds, and the system will immediately recognize the completion and credit your reward.
We are working to fix this timer issue permanently.
Best regards, The MyWorkLive Team
We apologize for the inconvenience. This is a technical synchronization issue: the video ends 1 second earlier than our timer finishes counting.
Solution: When the video stops and says "temporarily stopped", please simply click the "Replay" (or "Play again") button on the video player.
Watch it for just 1-2 more seconds, and the system will immediately recognize the completion and credit your reward.
We are working to fix this timer issue permanently.
Best regards, The MyWorkLive Team
Hello,
Great news! The error has been fixed.
We have adjusted the viewing timer to 220 seconds. Now the system will correctly register your view, and the reward will be credited automatically without any issues.
Thank you for your report!
Best regards, The MyWorkLive Team
Great news! The error has been fixed.
We have adjusted the viewing timer to 220 seconds. Now the system will correctly register your view, and the reward will be credited automatically without any issues.
Thank you for your report!
Best regards, The MyWorkLive Team
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